A proverb-like expression often used in service industries meaning 'the customer is god'—the idea that customers should be treated as the highest priority (sometimes used ironically or critically).
店長は『お客様は神様』という考えでスタッフに接客を徹底させている。
The manager enforces customer service with the idea that 'the customer is god.'
『お客様は神様』という言い方は便利だが、行き過ぎたサービスが従業員を苦しめることもある。
The phrase 'the customer is god' is convenient, but excessive service can also burden employees.
昔は『お客様は神様』が正しいとされていたが、最近は両者の尊重が重視されるようになった。
In the past 'the customer is god' was considered correct, but recently mutual respect has become more emphasized.