A station staff member or attendant who works at a train station handling ticketing, information, and operations.
駅員に道を聞いて、乗り換えの方法を教えてもらった。
I asked a station attendant for directions and they told me how to transfer.
電車が遅れたので駅員がアナウンスをしていた。
The station staff were making announcements because the train was delayed.
改札にいる駅員に切符を見せてください。
Please show your ticket to the station attendant at the ticket gate.